Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.  The buyer will need to pay for the return shipping fees. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact us at bekahrosedesigns@gmail.com. Please note that returns will need to be sent to the following address: [1750 Citracado Parkway, Space 145 Escondido, CA 92029] 

You can always contact us for any return question at bekahrosedesigns@gmail.com. 

Damages and issues
If your item is damaged we will provide a free return shipping label.  A picture of the damaged item is required (please email to bekahrosedesigns@gmail.com) 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at bekahrosedesigns@gmail.com.